5 thoughts on SaaS user management

15.7.2021
Angelica A.
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Managing SaaS (software-as-a-service) users can take up tons of time, especially when done manually. Those can now be described as somewhat “old” or traditional manual ways of going about SaaS user management. The plus side is that this practice has been considerably enhanced with artificial intelligence. It's as if the realm had expanded within its own IT variances. 

SaaS Ops tools are now even more agile. And user management platforms such as Recurring can come in to help. Care to know what we’re talking about in 5 thoughts on SaaS user management? Stay with us as we unveil so below. 

1. What is SaaS user management?

We speak of SaaS user management whenever an individual manages and controls everything that has to do with SaaS applications, including its diverse users. And this is the case whether this person works for a company or is doing so for private purposes.

Typically, that person would be a part of a company’s IT department, for instance. Or they’d at least be a part of a company’s tech team. They can even be a small business owner just trying to make ends meet. In either case, their purpose would be to keep SaaS ordered. And that means dealing with purchases, licenses, and the on and off-boarding of a specific SaaS tool or another. The purpose is to keep them all tidy, spending in just the necessary. Above all, the goal is to keep tools running at their best efficiency. 

2.Why SaaS user management is important

Managing what users of SaaS do within a business is vital to make the best of whatever tools we regularly use. 

Keeping an eye on our SaaS stacks ensures we give our applications proper maintenance. Such measures simply help us make efficient use of our company resources, too. And taking care of that area can bring multiple benefits. 

The above can mean a better and broader view of how we’re running a company. Yet, it can also translate to meeting payroll and calibrating what services we give internal users from an IT perspective. Managing a company’s SaaS users is simply part of a constantly healthy relation with our IT tools. 

Without it, we could be spending our budget senselessly. Examples of that include paying for long periods for orphaned tools. Or we can inevitably be complicating our onboarding processes. 

Without proper SaaS user management, we could be making new team members wait a very long time until we can sort permissions out for them, for example. So, part of the benefits of effective SaaS user management isn’t only what we gain out of practice but also what we fail to waste due to it. 

3. How to manage users across multiple (Saas) services

Now, managing users who must log in to multiple SaaS services can quickly get challenging. That’s why we’re seeking to explain how to manage users across various services. Our focus is on SaaS at the moment. Yet, there’s room for other kinds of resources. 

Ultimately, we highly recommend looking for a single tool to rule them all. And those exist! That’s why we call Recurring a “one-stop-shop to manage your subscription software.” With it, we can delegate minute needs. Those include our tracking of contracts, due dates, delinquency fees, and much more. And this helps better track and optimize our spending. 

These tools generally let you discover other (new) tools, as well. And that means free guidance on the most efficient software to deal with our peculiar and particular business needs. For this, we’ll expand on specific examples below. 

4. How recurring can assist in SaaS user management

Recurring is designed to cut back on considerable time whenever we manage SaaS tools for a startup. It's a user-friendly program that’s designed to reduce potential liability from orphaned tools. Recurring is also great to help founders and managers track their platforms’ expenses, usage, and efficiency.

A live dashboard lets users keep tags on their subscriptions and their recurring expenses. For that, companies need only forward invoices to let AI do its share. The program is also designed to point out tools with similar functions. And, it’s better yet programmed to come up with intelligent insights on companies identical to the subscribers. Doing so can help anyone get ahead. It's like a Product Hunt meets Netflix, but for platform recommendations.

Stop paying for tools nobody is using. A live dashboard can identify tools that are genuinely no longer needed. And it can also direct people to the ones with no sign-up activity. As an example thereof, we can cite companies with 20 people on their SaaS tool inventory. Yet, they're also paying for tools on which only a handful of users are relying. 

All in all, Recurring was actually and inevitably created with founders, CEOs, and COOs in mind. Therefore, it’s aimed at controlling and keeping an oversight over a company's subscription expenses. 

Logs already available to your company on your GSuite account can track how often our collaborators make use of every SaaS tool. The best part is that employees don't need to install anything to get this to work. With it, we can quickly determine if we wish to continue paying for all of our SaaS expenses or whether we can tweak and make adjustments to our stack for our overall better good. 

Of course, all of this happens with absolute anonymity to a company’s expenses. 

5. SaaS user management best practices

Finally, we’ll narrow down a few SaaS user management best practices. We hope this final piece of information helps manage SaaS users ideally. 

Number one is making sure you’ve got a true sense of your stack. So, come up with an inventory or ensure you have a complete vision of every precise SaaS under your wing. This includes orphaned or duplicate tools.

Second, get a sense of the numerical translation of that stack in your pocket. So, make sure you’re able to map a financial sense of this cost for personal or business use. 

Then, make sure there’s a way to know who controls which portion of every app or stack. And define at which level that happens. Also, determine who the owners of specific admin roles are. Doing so can ensure every member of our team has the necessary and adequate privileges according to their position.

And, finally, keep an eye out for due dates, licenses, and renewals. Do all of the calendar work to keep you in safe mode. A new habit as such can spare up on delinquency fees. And it can save you out of any legal trouble in regards to your diverse contracts and obligations. 

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